Refund Policy:

In the event a request for refund is made by the User for duplicate, incomplete or rejected transactions, as the case may be, the User agrees that Paydash refund such amounts as may be decided by Paydash in its sole discretion from time to time. Also, such refund shall be made in accordance with the terms and conditions of the relevant service provider providing the payment gateway services.

1. Valid Reason

You must provide a valid reason for requesting a return or refund. Valid reasons may include:

a. Technical Issues

Technical issues preventing the use of software or applications. Cancellation of a subscription within the stipulated period.

2. Compliance with Terms of Use

You must have complied with the terms of use and any contractual agreements related to the product or service you have purchased. To request a return or refund, please follow these procedures:

a. Contact Customer Support

Initiate the return/refund process by contacting our customer support team via email at [email protected]. In your email, please include the following information:

• Your full name.
• Details of the product or service purchased.
• Reason for the return/refund request.

b. Evaluation

Once your return/refund request is received, our customer support team will evaluate your request based on the eligibility criteria mentioned above.

c. Notification

You will be notified of the status of your return/refund request within 7 business days of your request submission. We will communicate our decision and the next steps.

d. Return and Refund Processing

If your return/refund request is approved, we will process the return and refund within 7 business days. Refunds will be issued via the same payment method used for the original purchase.

3. Contact Information

If you have any questions or concerns about our Return and Refund Policy or need assistance with a return or refund request, please contact our customer support team:

4. Policy Changes

Paydash reserves the right to modify or update this Return and Refund Policy at any time without prior notice. Please review this policy periodically for any changes.

At Paydash, we value your trust and strive to provide seamless financial technology solutions and services. Our Return and Refund Policy is designed to ensure fairness and transparency in handling return and refund requests. If you have any questions or require assistance with a return or refund, please do not hesitate to contact our customer support team. Thank you for choosing Paydash for your financial technology needs.